Reply To: Not having much luck

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iTVGoggles Staff

Hi Charles,

For a smooth playback for your video files on the The WideView XLE, we recommend the following general specs:

Resolution: around 430×240 (same as the display itself)
Video Codec: MP4 or AVI
Audio Codec: MP3

You can convert any video file to these specs using widely available software, such as AnyVideoConverter (free version available for Widnows and Mac)

There is also a neat trick you can use by uploading the videos to YouTube and downloading them back. Youtube does a great job in optimizing the videos. Let us know if you would like more information on how to do this.

In regards to the A/V (RCA) input, you will need an adapter which will depend on what version of iPhone and iPad you are using. Apple has eliminated RCA output adapters for its more recent models.
Best iTVGoggles to use with external devices such as these is the WideView 3Dxi.

Keep in mind the WideView XLE is an entry level model. Therefore we would also recommend looking at the WideView 3D+ (best for playing digital files) and/or WideView 3Dxi which offers a better compatibility with external devices including newer iPhones and iPads.

We do offer discounts for current clients in the medical field who are looking to upgrade.

If you have any further questions please feel free to ask.

Best Regards
iTVGoggles Support Team