- August 3, 2016 at 4:58 pm #3250
I have shipped my device back to iTVGoggles over a month ago to the address given to me. I’ve emailed asking where my refund is and have not even gotten a response. My order # is: 3185.
Does anyone know if there’s a phone number I can call to get this cleared up? iTVG has stopped responding to my emails altogether at this point.
Or are there any iTVG staff lurking around these forums? I was told I could safely order my unit, try it, and return it with a restocking fee waived, if not lowered because it was a “buy before try” situation.
- August 4, 2016 at 6:59 am #3253
We do apologize if there has been any delay or miss-communication regarding this case.
Seems like your unit is pending inspection, but we will try to expedite this for you and send your refund ASAP.