Returns

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This topic contains 1 reply, has 2 voices, and was last updated by  iTVGoggles Staff 8 months, 3 weeks ago.

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  • #3250 Reply

    Paul

    I have shipped my device back to iTVGoggles over a month ago to the address given to me. I’ve emailed asking where my refund is and have not even gotten a response. My order # is: 3185.

    Does anyone know if there’s a phone number I can call to get this cleared up? iTVG has stopped responding to my emails altogether at this point.

    Or are there any iTVG staff lurking around these forums? I was told I could safely order my unit, try it, and return it with a restocking fee waived, if not lowered because it was a “buy before try” situation.

  • #3253 Reply

    iTVGoggles Staff
    Keymaster

    Hi Paul,

    We do apologize if there has been any delay or miss-communication regarding this case.

    Seems like your unit is pending inspection, but we will try to expedite this for you and send your refund ASAP.

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